The multi-tenancy your awareness tool was supposed to have.
"Does not handle multiple companies well; the admin workaround is clunky." That's the number-one complaint about the MSP-friendly awareness tools — and it's exactly the gap Watchword was built to close. True parent → child tenancy, one pane of glass, no re-login to switch clients.
One console, every client
- Tenant tree: your MSP tenant over unlimited client tenants; switch context in a click.
- Per-client everything: campaigns, templates, branding, and reporting scoped to each client.
- Cross-client risk board: aggregate phish-prone % and training coverage across your whole book.
- White-label: client-facing emails, landing pages, and report PDFs carry your brand (or the client's).
- Scheduled reports: auto-emailed to each client on a cadence you set.
- Free NFR tenant for your own team.
Partner economics: buy at $0.80–$1.50/user/mo on sliding volume across your total managed seats, set your own sell price and margin, and bill it through your PSA. Per-active-seat with directory auto-prune means neither you nor your clients pay for ex-employees.
Compliance evidence your clients can use
Every client's training completions and sim results become signed Awareness & Training evidence mapped to HIPAA, NIST 800-171 (CMMC L2), SOC 2, PCI, and ISO — and flow into the Sightline / Bastion / Ward graph. If you resell other DosanjhLabs tools, the evidence compounds: one program, many satisfied controls, across every client.
Wave-next: live per-client send and PSA billing sync (ConnectWise / Autotask / Halo) are on the roadmap; the multi-tenant console and evidence model are the foundation being built first.